Shipping method and rates:

We ensure fast and reliable courier delivery for all EU countries, so your order arrives on time. For other European destinations, we use our trusted Post Office service. Your satisfaction is our priority, and we’re here to make your shopping experience seamless!

Shipment to the  EU countries :

Paslaptingazvake.com proudly ships to addresses within the EU, with delivery usually taking up to 10 business days. If you’re located in Lithuania, we invite you to visit paslaptingazvake.lt for quicker service. Thank you for choosing us—we appreciate your support!

Shipping outside the EU:

Shipment processing time:

Orders are fulfilled in 2-4 business days. Orders that are shipped with courier services, can take about 5-14 days to be delivered. Orders shipped with the Post office can take longer and sometimes even up to 30 days, especially to the islands. Orders are not shipped or delivered on weekends or holidays.

Please note that fulfillment and shipping times may be extended during high-volume periods such as holidays, sales, restocks, and new product launches. Once a package is handed off to the shipping carrier, PASLAPTINGA ŽVAKĖ has no control over the delivery timeline. 

Shipment confirmation and order tracking:

You will receive a Shipment Confirmation email once your order contains your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties, and Taxes:

Paslaptingazvake.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Paslaptingazvake.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. However, if you are having any difficulties, contact our customer service at info@paslaptingazvake.com